Frequently Asked Questions

Frequently asked questions

What is included in a kit?

Every kit contains the printed adhesive canvas, the diamonds sorted by colour, a pen applicator, wax and a tray to begin. Larger designs simply include more diamonds.

Round or square diamonds?

Round diamonds place a little faster and give a soft finish; square diamonds sit edge-to-edge for a crisper, fuller look. Both are offered on most designs.

What size should I choose?

Larger canvases hold more detail — essential for faces. See our Size Guide for a full breakdown.

Is it suitable for beginners?

Yes. There is no skill to learn, and every kit includes clear guidance. Choose a smaller size for a first project.

Can I make one from my own photo?

Yes — our Custom Atelier turns your photograph into a bespoke kit, prepared by hand.

What if a few diamonds run short?

Kits include a small surplus of each colour. If you do run short, contact us and we will put it right.

How do I look after a finished piece?

Keep it out of direct sunlight. A sealer can be applied to lock the diamonds in place before framing.

Delivery and returns

See Shipping & Delivery and Returns.